Most of our courses have a duration of 3 hours unless told otherwise beforehand, some of the more advanced courses have a duration of 6 hours.

You can have a maximum of 16 delegates per session for more theory based subjects and 12 per session for more practical training.

Usually our course times run from 10am - 1pm and 1:30pm - 4:30pm, but we can accomidate whatever times best suit you.

Yes, in fact this is the most cost effective way when booking in training, also if you find it hard to release all your staff in one go then we can split them into groups and run two sessions on the same day.

Yes we can deliver two different subjects on the same day, for example we can devilver Fire Safey in the morning and Maunal Handling in the afternoon.

Yes, payment is not due until just before the training date so booking up in advance will give you some peace of mind knowing that the training is in the diary.

Yes, we can deliver the training onsite on a date of your choice, please make sure that there is enough space for the training to be delivered.

Not to worry, we run lots of open courses locally throughout the year or we can look for an alternative venue that is local for you.

Yes you can, best to be organised, you can always change dates and subjects as you go, you will be sent a training plan template of everything that you have booked in, this will help you when organising staff rotas and authorising annual leave.

No, at present all the training we deliver is face to face.

Depends on what training you book in, our onsite training starts from £275 and our open courses start from £35 per head.

No, at the moment we do not charge VAT saving you 20% on every course that you book with us.

You can pay via the following methods - Bacs, cheque, paypal and via card over the phone, we accept all major credit cards.

Some of our First Aid is accredited, all our other courses though are non-accredited but they all meet cqc guidelines and best practice.

Please call and let us know as soon as possible, if its outside of 14 days of the training date then there will be no charge and we can either cancel or reschedule for another time, inside 14 days charges do apply, you can find our full terms & conditions on the website.

Certificates will be sent via email or post once the training has been completed and we have received payment in full. Please let us know which option you would prefer. All attendees must sign our course register to be issued a certificate of attendance.

It's best practice to renew your certificates annually unless told otherwise.